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Reshoring Accounting Talent Accelerated by AI
Read Time: 3:36 minutes
βWelcome to The CAS Cache, a newsletter designed to help accounting firms grow their CAS offerings. Each issue will feature my insights on a topic.
In addition, perspectives from gurus on the topic that I am listening to π, reading π, or watching π and one thing I am talking π£ to my clients about in my firm newsletter. Please feel free to R&D (rip off and duplicate) the Client Cache.
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The shortage of accounting talent in the US has been widely reported. However, a recent tweet by Chris Hervochon about hiring US-based contractors caught my attention:
Turns out some of #TaxTwitter is curious as to why we are onshoring. So, here goes, but this is only my opinion and experience. Remember, @BetterWayCPA is a small firm. There are a few reasons why we are going the other way...
#CASTwitter
β Chris Hervochon, CPA, CVA (@ChrisHervochon)
5:55 PM β’ Sep 29, 2023
Like Chris, I have been considering bringing domestic talent to spend less time on client work myself.
I agree with Chris that hiring someone based in the US is crucial because of potential communication gaps with overseas contractors.
I currently have an offshore contractor working for me who does excellent work. However, as more firms continue sourcing talent abroad, quality candidates will become even more scarce.
How AI Could Create a Reshoring Trend
Reshoring accounting work is also a way to prepare for the inevitable encroachment of AI on traditional offshore tasks. While we are still years away from advanced AI capabilities, new tools are emerging rapidly. ππ
πLooking at the books of a company using another not-to-be-named AI bookkeeping firm
The 1st thing I always look at is the bank recs
β BB off $40k
β$170k+ uncleared payments dated before rec
β$370k+ uncleared deposits dated before rec π²Guess how much they are paying?
β Luke Templin (@luke_templin)
2:24 PM β’ Sep 13, 2023
These tools will eventually be capable of the mundane tasks most firms outsource outside the US.
A couple of apps that come to mind in this category are Chris's Herv.ai and Digits. Both of these tools are doing some of what my contractor does overseas. These tools will only get smarter as their models train on more data.
People Buy People
Accounting firms are relationship-based businesses. Clients are paying for an experience, not just services. The more you focus on the relationship side, the better pricing you will command.
Automation and AI are fantastic, but people still value human connection. Providing a personalized service commands higher prices. Think about the last time you spent on the phone or chat messaging with a bot. If you are like me, you were trying to get to a human as fast as possible.
This is why my next hire will be based in the US. I need someone who can allow me to focus more of my time working on the business rather than in the business. So, if you know someone who loves the role of an Integrator and doing advisory work, I would love to meet them.
The accelerating march of AI technology means reshoring accounting talent is a smart long-term play. Hiring domestically will pay dividends as offshore talent becomes more challenging to find and AI takes over more offshore work in the coming years.
Thank you, Dan Gertrudes, for sharing the last issue! π
Guru Cache πππ
π CFO Dive piece on accounting salaries increasing 14% due to talent shortage.
This is interesting because CPA Practice Advisor had this piece on Ranstand USA projecting salaries starting to decrease in the accounting industry. Here are othersβ take on the article π:
2024 tax accounting salary projections are estimated to be DOWN from 2023.
How does that year-end performance conversation go?
(I donβt know what the difference is between the low, mid, and high tiers)
β Brandon Hall (@bhallcpa)
10:15 PM β’ Sep 25, 2023
π My new favorite AI tool is Claude. Inc. asked me to write this piece. I was stumped on a title, so I had Claude give me a few options. One ended up being the accepted title by Inc.
Plus, my daughters are digging Claudeβs storytelling skills π.
The verdict is in...
My girls think Claude is a way better storyteller than ChatGPT
It nailed "TRA-LA-LAAAAA!" π
β Luke Templin (@luke_templin)
4:13 PM β’ Oct 12, 2023
Client Cache π£
ππ§ Want to be more productive and save your sanity? Then, learn how to say NO like a pro by clicking here.
Thanks for reading, Luke Templin!
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