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How to Start Offering Advisory Services in Your Accounting Firm
Read Time: 5:33 minutes
โWelcome to The CAS Cache, a newsletter designed to help accounting firms grow their CAS offerings. Each issue will feature my insights on a topic.
In addition, perspectives from gurus on the topic that I am listening to ๐, reading ๐, or watching ๐ and one thing I am talking ๐ฃ to my clients about in my firm newsletter. Please feel free to R&D (rip off and duplicate) the Client Cache.
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Accounting firms overcomplicate the advisory side of CAS. It is simple. At the core of CAS is a conversation. Everyone, including business owners, wants to be heard. Therefore, in its simplest form, CAS is a sounding board for business owners.
In this issue, we will discuss a simple but highly effective advisory offering you can use now and charge more than $1,000 per month for the service.
I am going to walk you through the Tweet below:
CAS agenda 101:
It is simple but highly effective #CASTwitter
โ Top of ๐ง - 5 mins.
โ Historical financials - 15 mins.
โ Strategize future (forecast not needed) - 30 mins.
โ Wrap meeting - 10 mins.Like and Follow for more details
โ Luke Templin (@luke_templin)
5:08 PM โข Apr 4, 2023
Top of Mind ๐ง - 5 minutes
I start each meeting by asking my client, What is top of mind?" to ensure I cover whatever is pressing. I will do one of three things:
Answer it quickly
Tell them I will address this during the financials or strategy session.
Drop it down to the parking lot. The parking lot is to acknowledge you heard the person, but the matter is a priority right now. It is a list of items that need to be addressed in the future but are not a priority right now.
This step ensures you cover your client's essential items and helps guide the meeting. Plus, it helps focus your client by allowing them to braindump.
Historical Financials - 15 minutes
I only spend a little time on historical financials because you cannot change them. I highlight significant changes (5-10%). And focus on showing a graph rather than a bunch of mind-numbing numbers.
Here is an example of a graph I would show during the meeting:
Showing graphs is an easier way for clients to digest information. It also shows trends way better than any financials could.
I split the financials into three sections: revenue, cost of goods, and operating expenses. At the end of each section, I ask the client what questions they have after covering the significant changes.
Remember, your client cannot change the past, so keep it brief. They will ask if they want to dive deeper.
Strategize the Future - 30 minutes
This is where I see most accounting firms overcomplicate CAS. They think they need a sophisticated forecast. However, you don't. Having a forecast is nice to have, not a need.
I have seen countless $5 million+ businesses run without a forecast. Would having one help them? In some cases, yes, but most could run effectively without one.
Your client will get value from bouncing ideas off a financially-minded person. It can be as simple as asking, "What are your plans for the business?".
Let's assume your client would say, "They want to grow sales, so they are considering hiring a salesperson." Here are three items you can now expand on:
Discussion on outsourcing vs. hiring a salesperson
Building compensation package around sales goals
High-level budget in Excel showing the difference between outsourcing vs. hiring a salesperson
I bet 80% of entrepreneurs would have made a gut decision on the example above and then fired the person 3-6 months too late. Think of the value you provide here.
Some of these items will be out of scope, but most can be reused. Either consider chalking it up to research and development or tell the client I can build you a compensation package for $xx.
Wrap Meeting - 10 minutes
This is where I will finish covering top-of-mind items and moving them to the parking lot if needed. Remember, parking lot items are important, but not right now.
Then, I will review any to-dos from the meeting and who is responsible for completing them.
Most importantly, everyone, including you, rates the meeting on a scale of 1 to 10. One being the meeting was a waste of my time, and a ten being a perfectly executed and informative meeting. Anyone that rates the meeting under a 7 has to explain why. This gives everyone instant feedback, including the client, if they come unprepared
You do not need to follow this exact format. You just need to keep it simple.
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Guru Cache ๐๐๐
๐ The agenda discussed above is loosely based on an EOS Level 10 Meeting. Click here to learn more.
๐ You can learn even more about an EOS Level 10 Meeting and download an agenda by clicking here.
Client Cache ๐ฃ
Warren's 20-slot rule applied to your business and pricing.
"I could improve your [business] by giving you a ticket with only 20 slots in it so that you had 20 punches โ representing all the [clients] that you got to [take on in a year]. And once youโd punch through the card, you couldnโt [take on] any more [clients] at all.โ
Warren's rule would change your pricing mindset. He would tell you, "under those rules, youโd really think carefully about what you did and youโd be forced to load up on [clients] youโd really thought about. So youโd do so much better.โ
Thanks for reading, Luke Templin!
P.S. There are 3 ways I can help you grow your CAS offerings when you are ready:
Automate your CAS offering with daily financial digest on autopilot
Book a 1-hour CAS consulting call
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